These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and BETA128 LLC ("Company," "we," "us," or "our"), a global AI software company operating the BETA 128 platform accessible at beta-128.uk.
By accessing or using our website, platform, or any of our services — including the Chat Agent Service, Agent Personalities, and Agent Skills Marketplace — you agree to be bound by these Terms. If you do not agree, please do not use our services.
BETA128 LLC provides the following software-as-a-service (SaaS) products:
All services are provided on a subscription basis and may include a free trial period as described on our Pricing page. Features may vary by plan. BETA128 LLC reserves the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice.
To access our services, you must create an account by providing accurate, complete, and current information. You must be at least 18 years old and legally capable of entering into contracts under the laws of your jurisdiction. Organizations may authorize employees to create accounts, but the organization assumes full responsibility for all use under those accounts.
You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. Notify BETA128 LLC immediately at support@beta-128.uk of any unauthorized access or security breach.
Subscriptions are billed monthly or annually in advance. All prices are displayed in USD on our Pricing page and are exclusive of applicable taxes (VAT, GST, or similar), which will be added where required by law. Payment is processed securely through Stripe. By providing payment details, you authorize BETA128 LLC to charge the applicable fees on a recurring basis.
If payment fails, BETA128 LLC will notify you and may suspend access to your account. We will attempt to re-process failed payments up to three times before suspension. BETA128 LLC may update pricing with 30 days' written notice. Continued use after the effective date of a price change constitutes acceptance.
For details on cancellations and refunds, see our Refund & Cancellation Policy.
New customers may be eligible for a 14-day free trial. No payment is charged during the trial period. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel before the trial ends. Free trials are limited to one per person and per organization. BETA128 LLC reserves the right to modify or withdraw free trial offers at any time.
You agree not to use our services to:
BETA128 LLC reserves the right to suspend or terminate accounts found in violation of this policy without refund, and to report violations to relevant authorities where required.
Our agents use large language models and machine learning systems. While BETA128 LLC strives for accuracy, AI-generated outputs may occasionally be incorrect, incomplete, biased, or outdated. You are solely responsible for reviewing AI-generated content before relying on it for business, legal, medical, financial, or other professional decisions.
BETA128 LLC makes no warranty that AI outputs are accurate, complete, or fit for any particular purpose. You agree to implement appropriate human oversight of any AI agent deployed through our platform.
All intellectual property in the BETA 128 platform — including its design, AI models, software code, branding, trademarks, and documentation — is owned exclusively by BETA128 LLC or its licensors. These Terms do not grant you any rights to our IP beyond the limited, non-exclusive, non-transferable license to use our services for their intended purpose.
You retain full ownership of any data, content, or materials you upload to our platform ("Customer Data"). By using our services, you grant BETA128 LLC a limited license to process Customer Data solely as necessary to provide and improve our services, as described in our Privacy Policy. You warrant that you have all necessary rights to Customer Data you provide.
BETA128 LLC implements industry-standard security measures including TLS encryption for data in transit, AES-256 encryption for data at rest, role-based access controls, and regular third-party security audits. We operate under SOC 2 Type II compliance processes. Enterprise customers may request a Data Processing Agreement (DPA). For full details, see our Privacy Policy.
You agree to maintain the confidentiality of any non-public technical information about our platform disclosed to you in connection with the services.
You agree to indemnify, defend, and hold harmless BETA128 LLC, its officers, directors, employees, contractors, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:
To the fullest extent permitted by applicable law, BETA128 LLC and its officers, directors, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities, arising from your use of or inability to use our services, even if advised of the possibility of such damages.
Our total aggregate liability to you for any claim arising from these Terms or your use of the services will not exceed the greater of (a) the total fees paid by you to BETA128 LLC in the three (3) calendar months immediately preceding the event giving rise to the claim, or (b) one hundred US dollars ($100).
Our services are provided "as is" and "as available" without any warranty of any kind, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, title, or non-infringement. BETA128 LLC does not warrant that:
BETA128 LLC will not be liable for any failure or delay in performance resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, pandemic, civil unrest, government action, power failure, internet outages, third-party infrastructure failures, cyberattacks, or natural disasters. In such events, we will notify you promptly and make reasonable efforts to resume normal service.
You may cancel your subscription at any time through your account settings or by contacting support@beta-128.uk. BETA128 LLC may suspend or terminate your account immediately for material breach of these Terms, fraudulent activity, non-payment after notice, or conduct that exposes BETA128 LLC or its users to legal or reputational risk.
Upon termination, your right to use the services ceases immediately. BETA128 LLC will retain your data for 30 days post-termination before permanent deletion, unless legally required to retain it longer. Sections 8 (IP), 10 (Indemnification), 11 (Liability), 13 (Force Majeure), and 15 (Governing Law) survive termination.
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any dispute arising under or in connection with these Terms shall first be attempted to be resolved through good-faith written negotiation between the parties. If unresolved within 30 days, disputes shall be submitted to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer in the EEA or UK, you may also have the right to refer a dispute to your local consumer protection authority.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy and Refund & Cancellation Policy, constitute the entire agreement between you and BETA128 LLC regarding your use of the services, and supersede all prior agreements, representations, or understandings.
BETA128 LLC may update these Terms from time to time. Material changes will be communicated via email to the address on your account and/or via a prominent notice on our website at least 14 days before they take effect. Your continued use of our services after the effective date constitutes acceptance of the updated Terms. If you do not accept the revised Terms, you must stop using the services and cancel your subscription before the effective date.
For questions, notices, or complaints about these Terms, contact:
BETA128 LLC
Email: support@beta-128.uk
Website: https://beta-128.uk